If you can’t find your question below, please call 13 72 88 between 8am-8pm (Sydney time) 7 days a week.

If I have a joint Ezy Action Account, do I have a joint Ezy Rewards account too?

No. The rewards membership will be in the name of the applicant named first on the application form.

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Can I share my Ezy Rewards points or transfer them to someone else?

No. Points are accrued in the first named applicant's name and cannot be transferred.

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Can I check my Ezy Rewards points balance through the website?

No. Currently there is no online facility which provides information regarding Ezy Rewards points. To check your accumulated points, please call 13 72 88 between 8am-8pm (Sydney time) 7 days a week and select option 2 for Rewards.

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When do I receive my Ezy Rewards points?

Your Ezy Rewards points are credited to your Ezy Rewards membership each month.

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What number do I call to get information about Ezy Rewards?

All your questions about Ezy Rewards can be answered by calling just one telephone number - 13 72 88 between 8am-8pm (Sydney time) 7 days a week.

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Do my Ezy Rewards points have an expiry date?

Yes. Your points will expire on the 31 December, three calendar years after they have been earned. For example if we credited the points to you on 2 February, 2004 the points will expire on 31 December, 2007. If you close your account(s) you must use your points within 6 months after the account is closed, as unused points are cancelled after this time.

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Do my Ezy Rewards vouchers have an expiry date?

Ezy Rewards vouchers are valid for a period of 3 months, from date of issue, unless otherwise stated.

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